Norwegian Speaking Live Chat Gaming Advisor - Remote

Overview

An overview paragraph about the job

In Short

• Engage with Norwegian-speaking customers through live chat, delivering swift and professional support.
• Address customer inquiries relating to gaming accounts, promotions, and gameplay issues effectively.
• Provide information about new game launches, features, and ongoing promotional campaigns.
• Document customer interactions accurately in the CRM system to ensure follow-up and traceability.
• Collaborate with team members to enhance service quality and customer satisfaction.
• Collect and analyze customer feedback to assist in improving service delivery.
• Stay updated on gaming trends and company offerings to provide informed customer support.

Requirements

• Fluency in Norwegian (written and spoken).
• Strong communication skills.
• Passion for gaming.
• Experience in customer service roles.
• Ability to work in a fast-paced environment.
• Familiarity with CRM systems.
• Team player with a proactive attitude.

Benefits

• Opportunity to work in the gaming industry.
• Dynamic and lively work environment.
• Career growth opportunities.
• Competitive salary and benefits.
• Flexible working hours.