French Speaking Customer Advisor - Remote

Overview

Patrique Mercier Recruitment PT is thrilled to offer a fantastic opportunity for a French Speaking Customer Advisor to work remotely from Greece! In this role, you will be responsible for providing exceptional customer support to our French-speaking clients, addressing their inquiries, and ensuring a smooth and satisfying experience with our products. Your strong communication skills and dedication to customer service will help foster lasting relationships with our customers. If you are passionate about assisting others and delivering top-notch service, we would love to have you as part of our dynamic team!

In Short

• Deliver high-quality customer service and support to French-speaking clients via various communication channels.
• Respond promptly to customer inquiries and provide effective solutions to their concerns.
• Assist customers throughout the buying journey, offering personalized advice and product recommendations.
• Handle customer complaints skillfully, ensuring that issues are resolved satisfactorily.
• Stay updated on product features, specifications, and promotions to provide accurate information to customers.
• Collaborate effectively with colleagues to continuously improve customer experience and service quality.
• Document customer interactions for tracking and continuous improvement purposes.

Requirements

• Fluency in French and English.
• Strong communication and interpersonal skills.
• Experience in customer service or a related field.
• Ability to work independently and as part of a team.
• Problem-solving skills and a customer-oriented mindset.

Benefits

• Work remotely from Greece.
• Dynamic and supportive team environment.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.