French-speaking Customer Support Advisor - Remote

Overview

We are looking for French-speaking customer support advisors to join a multinational company in Athens.

In Short

• Respond to customer inquiries via phone, email, or chat.
• Build customer trust through personalized and empathetic conversations.
• Aim to resolve issues on the first call.
• Take ownership of customer needs and problems.
• Engage with customers in a friendly and professional manner.
• Actively listen to customer concerns.
• Provide support and solutions in line with company policies.

Requirements

• Fluency in French.
• Strong communication skills.
• Ability to solve problems effectively.
• Empathy and customer-oriented mindset.

Benefits

• Opportunity to work in a multinational environment.
• Professional development opportunities.