Swedish Speaking Live Chat Gaming Advisor - Remote

Overview

Patrique Mercier Recruitment FR is thrilled to announce an opening for a Swedish Speaking Live Chat Gaming Advisor. This role suits individuals who are passionate about gaming and dedicated to providing exceptional customer service through engaging interactions.

In Short

• Assist Swedish-speaking customers via live chat, ensuring timely and professional responses.
• Resolve inquiries regarding gaming accounts, promotions, and game functionality efficiently.
• Inform customers about new games, features, and ongoing promotional activities.
• Maintain accurate documentation of customer interactions in the CRM system for follow-up purposes.
• Collaborate with the team to enhance customer service quality and overall satisfaction.
• Gather and relay customer feedback to support service improvement initiatives.
• Stay informed on the latest industry trends and company updates to deliver accurate support.

Requirements

• Fluency in Swedish, both written and spoken.
• Strong communication and interpersonal skills.
• Passion for gaming and knowledge of gaming culture.
• Experience in customer service or support roles.
• Ability to work in a fast-paced environment.
• Familiarity with CRM systems is a plus.

Benefits

• Opportunity to work in a dynamic and engaging environment.
• Gain experience in the gaming industry.
• Competitive salary and benefits package.
• Work with a passionate team.