French Speaking Fashion Customer Support Agent - Remote

Overview

Patrique Mercier Recruitment FR is on the lookout for a French Speaking Fashion Customer Support Agent to join a passionate team that thrives in the dynamic fashion industry. If you have a love for fashion and a commitment to providing exceptional customer service, this opportunity is perfect for you!

In Short

• Assist French-speaking customers with inquiries related to fashion products, orders, and returns through various communication methods.
• Deliver personalized styling advice and product recommendations to enhance the shopping experience.
• Efficiently resolve customer issues and inquiries, ensuring a seamless and enjoyable experience.
• Accurately document customer interactions for effective follow-up and service improvement.
• Collaborate with team members to stay informed about product launches, promotions, and brand initiatives.
• Gather and analyze customer feedback to help enhance the service experience and product offerings.
• Keep upto date with the latest fashion trends and brand updates to provide informed support to customers.

Requirements

• Fluency in French, both written and spoken.
• Strong communication skills and a passion for fashion.
• Experience in customer service or support roles.
• Ability to work in a fast-paced environment.
• Strong problem-solving skills.
• Familiarity with fashion trends and products.

Benefits

• Opportunity to work in a dynamic industry.
• Collaborative and supportive team environment.
• Potential for career growth and development.