Danish Speaking Fashion Customer Support Agent - Remote

Overview

Patrique Mercier Recruitment FR is looking for a Danish Speaking Fashion Customer Support Agent to become part of a vibrant and stylish team. This role is well-suited for individuals who are passionate about fashion and enjoy helping customers navigate their buying experience with expert advice and support.

In Short

• Assist Danish-speaking customers with inquiries regarding fashion products, orders, and returns through various communication channels.
• Provide personalized styling advice and product recommendations to enhance the customer experience.
• Efficiently resolve customer issues and complaints, ensuring a high level of satisfaction.
• Document customer interactions accurately for effective follow-up and service enhancement.
• Collaborate with other teams to stay informed about product launches, seasonal trends, and promotions.
• Gather and analyze customer feedback to contribute to service improvement initiatives.
• Maintain up-to-date knowledge of the latest fashion trends and brand offerings to assist customers effectively.

Requirements

• Fluency in Danish, both written and spoken.
• Passion for fashion and customer service.
• Strong communication and interpersonal skills.
• Ability to handle customer complaints and resolve issues efficiently.
• Experience in a customer support role is a plus.
• Familiarity with fashion products and trends.

Benefits

• Opportunity to work in a dynamic and stylish environment.
• Engage with fashion enthusiasts and enhance your knowledge in the industry.
• Competitive salary and benefits package.
• Professional development and growth opportunities.