Danish Speaking Customer Support Agent - Remote

Overview

An exciting opportunity for those looking to immerse themselves in a new culture while delivering exceptional travel support to customers.

In Short

• Provide excellent customer support to Danish-speaking clients via phone, email, and chat.
• Assist customers with inquiries about travel services, bookings, and special requests.
• Resolve customer issues promptly and effectively to ensure customer satisfaction.
• Maintain accurate documentation of customer interactions in the company's CRM system.
• Collaborate with other departments to address customer needs and improve service delivery.
• Engage in ongoing training to stay updated on travel products and best practices.
• Contribute ideas for enhancing the overall customer support experience.

Requirements

• Fluency in Danish and English.
• Strong communication and interpersonal skills.
• Experience in customer service or support roles.
• Ability to work in a fast-paced environment.
• Familiarity with CRM systems is a plus.

Benefits

• Opportunity to work in a vibrant city.
• Engage with a diverse team.
• Training and development opportunities.
• Flexible working hours.