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Danish Speaking Technical Customer Support - Remote

Posted 4 weeks ago

Overview

Patrique Mercier Recruitment PT is seeking a dedicated Danish Speaking Technical Customer Support professional to join our team in a remote capacity within Greece. This role is perfect for individuals passionate about delivering top-notch assistance to Danish-speaking customers in the tech sector. Your expertise will help clients resolve issues and optimize their experience with our telecommunication products.

In Short

  • Assist Danish-speaking customers by providing exceptional technical support through various channels including phone, email, and chat.
  • Diagnose and troubleshoot technical issues related to telecommunications products.
  • Maintain up-to-date documentation of customer inquiries and solutions provided in our CRM system.
  • Guide customers through technical processes and educate them on effective use of products.
  • Work closely with technical and product teams to escalate unresolved issues promptly.
  • Gather customer feedback to contribute to product improvements and enhance user experience.
  • Keep abreast of developments in technology and the telecommunications sector.

Requirements

  • Fluency in Danish is required.
  • Experience in technical support or customer service.
  • Strong problem-solving skills.
  • Familiarity with telecommunications products.
  • Excellent communication skills.
  • Ability to work independently in a remote environment.

Benefits

  • Work from home flexibility.
  • Opportunity to work in a dynamic team.
  • Continuous training and development.
  • Competitive salary package.

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