Danish Speaking Technical Support Specialist - Remote

Overview

Join Patrique Mercier Recruitment JP as a Danish Speaking Technical Support Specialist, providing exceptional customer service from the comfort of your home in Greece! This remote position allows you to blend the flexibility of working from home with the opportunity to experience the beauty and culture of Greece. In this role, you will assist Danish-speaking customers with their inquiries regarding various technology products and services, ensuring they receive top-notch support and solutions. If you have a passion for technology and customer service, this is the perfect opportunity for you!

In Short

• Provide high-quality technical support to Danish-speaking customers through phone, email, and chat.
• Troubleshoot and resolve customer inquiries related to technology products and services efficiently.
• Document all customer interactions and solutions in the CRM system accurately.
• Collaborate with teams to escalate and manage more complex technical issues.
• Participate in ongoing training to enhance your product knowledge and improve support skills.
• Gather customer feedback and suggest improvements to enhance the overall customer experience.
• Assist in onboarding and guiding new team members as needed.

Requirements

• Fluency in Danish and English.
• Strong communication and interpersonal skills.
• Experience in technical support or customer service.
• Ability to troubleshoot technical issues effectively.
• Familiarity with CRM systems.
• Passion for technology and helping customers.
• Willingness to learn and adapt to new technologies.

Benefits

• Work from home flexibility.
• Opportunity to work in a multicultural environment.
• Ongoing training and development opportunities.
• Competitive salary and benefits package.
• Supportive team culture.