Danish-Speaking Technical Support Specialist - Remote

Overview

An exciting opportunity to work as a Danish-Speaking Technical Support Specialist for a major tech company in Greece, providing exceptional support to Danish-speaking customers.

In Short

• Provide exceptional technical support to Danish-speaking customers via phone, email, and chat.
• Troubleshoot and resolve various technical issues related to products and services.
• Maintain an in-depth understanding of the company’s offerings to offer accurate assistance.
• Document customer interactions and technical issues within the CRM system.
• Collaborate with team members and other departments to ensure efficient issue resolution.
• Participate in training programs to enhance your knowledge of products and customer support skills.
• Contribute insights to drive improvements in service delivery and customer satisfaction.

Requirements

• Fluency in Danish and English.
• Strong communication and interpersonal skills.
• Experience in technical support or customer service.
• Ability to troubleshoot technical issues effectively.
• Familiarity with CRM systems.
• Passion for technology and helping customers.

Benefits

• Fully paid relocation package.
• Opportunity to work in a vibrant environment.
• Experience the beauty and culture of Greece.
• Training programs for skill enhancement.
• Collaborative team environment.