Danish Speaking Technical Support Specialist - Remote

Overview

Join Patrique Mercier Recruitment JP as a Danish Speaking Technical Support Specialist, working remotely from the beautiful surroundings of Greece! This exciting role offers you the flexibility of remote work while providing top-notch technical assistance to customers. You will support Danish-speaking clients with their inquiries regarding innovative technology products and services. By joining our dynamic team, you'll be able to enhance your technical skills in a friendly and supportive environment, all while enjoying the stunning Greek landscape.

In Short

• Deliver high-quality technical support to Danish-speaking customers via phone, email, and chat.
• Diagnose and resolve technical issues related to the company's products and services effectively.
• Document all customer interactions and technical problems accurately in the CRM system.
• Collaborate with internal teams to escalate and resolve complex technical issues.
• Participate in ongoing training to improve product knowledge and support capabilities.
• Provide constructive feedback to enhance customer service processes and experiences.
• Support the onboarding and training of new employees as needed.

Requirements

• Fluency in Danish and English.
• Strong communication and interpersonal skills.
• Experience in technical support or customer service.
• Ability to work independently and as part of a team.
• Familiarity with CRM systems.
• Problem-solving skills and attention to detail.

Benefits

• Flexible remote work environment.
• Opportunity to enhance technical skills.
• Supportive team culture.
• Training and development opportunities.
• Work from beautiful locations.