Danish Speaking Streaming Platform Support Representative - Remote

Overview

Patrique Mercier Recruitment FR is seeking a Danish Speaking Streaming Platform Support Representative to join our enthusiastic support team. In this pivotal role, you will assist Danish-speaking users with their inquiries and contribute to a delightful streaming experience on our platform. If you are passionate about technology and customer service, we would love to welcome you to our team!

In Short

• Provide top-notch customer support to Danish-speaking users through email, live chat, and phone.
• Troubleshoot and resolve a range of technical issues related to account set-up and streaming quality.
• Guide users through platform features and best practices.
• Document customer interactions and resolutions in the CRM system.
• Partner with other departments to share user feedback.
• Stay updated on platform developments and industry trends.
• Proactively follow up with users to ensure satisfaction.

Requirements

• Fluent in Danish, both written and spoken.
• Experience in customer support or a related field.
• Strong troubleshooting and problem-solving skills.
• Good communication skills and a customer-oriented mindset.
• Ability to work in a fast-paced environment.

Benefits

• Opportunity to work in a dynamic and supportive team.
• Engagement with the latest streaming technologies.
• Professional development opportunities.
• Flexible working hours.
• Competitive salary and benefits package.