Danish Speaking Customer Support Representative - Remote

Overview

Mercier Consultancy is thrilled to offer exciting Danish Speaking job opportunities that allow you to work remotely from anywhere in the world! We are looking for motivated individuals who are fluent in Danish and have a passion for providing excellent service and support. In these roles, you will engage with Danish-speaking clients or customers, helping to meet their needs and answer their questions. If you are interested in a flexible work environment that values your contributions and provides growth opportunities, we want to hear from you!

In Short

• Communicate effectively with Danish-speaking clients via email, phone, or chat to provide necessary assistance.
• Resolve customer inquiries, problems, and complaints promptly and professionally.
• Document interactions and maintain accurate records of customer communications.
• Collaborate with team members to streamline processes and enhance customer satisfaction.
• Stay informed about company services and industry knowledge to deliver accurate information.
• Participate in team meetings and training sessions to improve personal skills and overall service delivery.
• Provide feedback to management on common customer issues and suggest improvements.

Requirements

• Fluency in Danish is required.
• Strong communication skills.
• Ability to resolve customer inquiries effectively.
• Experience in customer service is a plus.
• Team player with a collaborative attitude.
• Willingness to learn and adapt.

Benefits

• Flexible work environment.
• Growth opportunities within the company.
• Work from anywhere in the world.
• Supportive team culture.