Danish Speaking Customer Support Representative - Remote

Overview

Patrique Mercier Recruitment FR is eager to connect talented professionals with exciting career opportunities. We are currently looking for a Danish Speaking Customer Support Representative for an Online Streaming Service. This role is tailored for individuals who are passionate about entertainment and technology, and who thrive on providing exceptional support to Danish-speaking customers.

In Short

• Provide outstanding customer support to Danish-speaking clients regarding online streaming services through phone, email, and chat.
• Assist customers with inquiries about account management, content availability, and technical issues.
• Effectively resolve customer complaints and provide solutions to enhance the viewing experience.
• Document customer interactions accurately and ensure timely follow-up on outstanding queries.
• Collaborate with technical teams to troubleshoot and resolve complex issues.
• Stay updated on the latest content, features, and industry trends to offer knowledgeable assistance.
• Gather customer feedback to contribute to service improvements and user experience enhancements.

Requirements

• Fluency in Danish, both written and spoken.
• Strong communication and interpersonal skills.
• Experience in customer support or a related field.
• Ability to work independently and as part of a team.
• Technical proficiency to assist customers with online streaming services.
• Problem-solving skills and attention to detail.
• Passion for entertainment and technology.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development.
• Work in a dynamic and innovative environment.
• Engage with a passionate team.