Danish Speaking Gaming Community Support Agent - Remote

Overview

Patrique Mercier Recruitment FR is thrilled to announce a fantastic opportunity for a Danish Speaking Gaming Community Support Agent. This role is ideal for passionate gamers who enjoy helping others and thrive in a dynamic community environment. Join us in enhancing the gaming experience for players everywhere!

In Short

• Provide exceptional support to Danish-speaking gamers through various communication channels including chat, email, and forums.
• Assist players with inquiries regarding games, accounts, and gameplay, while ensuring a friendly and supportive experience.
• Monitor community interactions to foster a positive atmosphere and proactively address any user concerns or disputes.
• Engage with the gaming community by creating and sharing helpful content and updates.
• Gather and document player feedback to communicate valuable insights to the development team for further enhancement.
• Keep up-to-date with the latest trends and releases in the gaming industry to provide knowledgeable assistance.
• Collaborate with fellow support agents to share best practices and improve overall service quality.

Requirements

• Fluency in Danish is essential.
• Passion for gaming and understanding of gaming communities.
• Excellent communication skills, both written and verbal.
• Ability to work in a fast-paced environment.
• Experience in customer support is a plus.
• Strong problem-solving skills.
• Ability to work collaboratively with a team.

Benefits

• Opportunity to work in the gaming industry.
• Dynamic and supportive team environment.
• Flexible working hours.
• Potential for career growth.
• Access to the latest gaming releases.