Danish Speaking Customer Success Specialist - Remote

Overview

Patrique Mercier Recruitment FR is delighted to announce a new opening for a Danish Speaking Customer Success Specialist. This role is perfect for someone who is passionate about customer support and is eager to assist our Danish-speaking clients in achieving their objectives!

In Short

• Serve as the primary contact for Danish-speaking customers, providing outstanding service through phone, email, and chat communications.
• Promptly address customer inquiries and provide accurate information about our products and services.
• Develop strong relationships with clients to understand their needs and ensure they are maximizing their investment in our solutions.
• Efficiently resolve customer complaints and issues to enhance their overall experience.
• Maintain detailed records of customer interactions in the CRM system for continual improvement and follow-up.
• Work collaboratively with internal departments to create opportunities for upselling and improving customer engagement.
• Stay updated on new products and industry trends to offer the best possible guidance to clients.

Requirements

• Fluency in Danish and English.
• Strong communication skills.
• Experience in customer support or client relations.
• Proficiency in CRM software.
• A proactive attitude towards problem-solving.
• Ability to work in a team-oriented environment.
• Willingness to learn about new products and industry trends.

Benefits

• Competitive salary.
• Opportunity for career growth.
• Supportive work environment.
• Access to training and development programs.
• Flexible working hours.