Danish Speaking Customer Support Specialist - Remote

Overview

Mercier Consultancy is excited to offer remote job opportunities for Danish-speaking professionals looking to work from anywhere in the world! In this flexible role, you will engage with our clients and support various business functions that require your expertise in the Danish language. Whether you’re interested in customer service, sales, or other specialized roles, you will play a crucial part in helping us enhance our service offerings for Danish-speaking clients. If you have a passion for delivering excellent service and a desire for a remote work lifestyle, we would love to hear from you!

In Short

• Interact with Danish-speaking clients via phone, email, or chat, providing high-quality assistance and support.
• Manage inquiries, resolve issues, and ensure customer satisfaction through effective communication.
• Maintain accurate records of customer interactions and transactions in our systems.
• Collaborate with team members across various departments to deliver seamless service.
• Stay informed about product updates and company policies to provide accurate information.
• Participate in team meetings and training sessions to enhance service delivery and personal development.
• Gather feedback from customers to identify areas for improvement and provide insights to management.

Requirements

• Fluency in Danish and proficiency in English.
• Excellent communication skills.
• Strong problem-solving abilities.
• Ability to work independently in a remote setting.
• Experience in customer service or related fields is a plus.

Benefits

• Flexible working hours.
• Opportunity to work from anywhere in the world.
• Supportive team environment.
• Professional development opportunities.