Danish Speaking Customer Care Agent - Remote

Overview

Patrique Mercier Recruitment FR is looking for a Danish Speaking Customer Care Agent to join our dedicated team. If you are passionate about helping people and are fluent in Danish, this position offers a great opportunity to provide exceptional service to our Danish-speaking clients.

In Short

• Deliver excellent customer support to Danish-speaking clients via phone, email, and chat.
• Handle customer inquiries, address concerns, and provide effective solutions.
• Ensure a high level of customer satisfaction by resolving issues promptly.
• Document customer interactions accurately within our CRM system.
• Maintain thorough knowledge of our products and services to assist customers effectively.
• Collaborate with colleagues to improve customer service processes and overall experience.
• Participate in training sessions to enhance customer service skills and product knowledge.

Requirements

• Fluency in Danish.
• Strong communication skills.
• Experience in customer service is an advantage.
• Ability to work in a team environment.
• Problem-solving skills.

Benefits

• Opportunity to work in a supportive team.
• Training and development opportunities.
• Competitive salary package.
• Flexible working hours.