Italian Speaking Customer Support Representative - Remote

Overview

An exciting opportunity for an Italian Speaking Customer Support representative for a leading Streaming TV & Movie Services Department, assisting customers with inquiries and technical issues.

In Short

• Provide outstanding customer support through various channels in Italian.
• Assist customers with inquiries about subscription services and account management.
• Troubleshoot technical issues and guide customers through solutions.
• Document interactions accurately for quality assurance.
• Collaborate with team members to enhance service quality and efficiency.
• Stay updated on new releases and product features.

Requirements

• Fluent in Italian.
• Passion for entertainment and customer service.
• Strong communication skills.
• Ability to troubleshoot technical issues.
• Experience in customer support is a plus.

Benefits

• Opportunity to work in a dynamic environment.
• Engage with a passionate team.
• Access to streaming services.
• Career growth opportunities.
• Flexible working hours.