Account Manager - Remote

Overview

PartnerStack is seeking a strategic and customer-focused Account Manager to drive renewals and expansion within our existing customer base, with a strong SaaS background and excellent relationship management skills.

In Short

• Manage the end-to-end renewal process and engage customers for high retention rates.
• Build strong customer relationships with tailored account plans.
• Leverage data and insights to inform engagement strategies.
• Collaborate across teams to enhance customer experience.
• 3+ years experience in B2B Account Management, Sales, or Customer Success.
• Proven track record of managing renewals and driving account expansion.
• Ability to analyze customer data and identify growth opportunities.
• Strong understanding of the consultative sales process.
• Self-motivated and proactive.
• Experience selling mid-market or enterprise SaaS.

Requirements

• 3+ years experience in B2B Account Management, Sales, or Customer Success within a SaaS environment.
• Proven track record of managing renewals and driving account expansion.
• Ability to analyze customer data and identify growth opportunities.
• A strong understanding and command of the consultative sales process.
• Self-motivated, proactive, and able to build processes and workflows.
• Comfortable with ambiguity and possess a growth mindset.
• Experience selling mid-market or enterprise SaaS.

Benefits

• A digital-first environment for flexible work.
• A MacBook and budget for peripherals.
• Flexible working hours.
• Work abroad flexibility for up to 8 weeks.
• Regular social events.
• Competitive salary and promotion opportunities.
• High-quality health insurance from day one.
• Generous vacation and time off plan.
• Employee Stock Option Plan (ESOP).
• RRSP with employer matching.