Patient Enrollment Specialist - Remote

Overview

The Patient Enrollment Specialist will assist patients and providers with various support topics, ensuring a great customer service experience through outbound calls and other communication methods.

In Short

• Serve as the first point of contact for patient enrollment.
• Conduct outbound calls to eligible patients.
• Create exceptional enrollment experiences.
• Evangelize program benefits.
• Deliver value to partners through communication.
• Gather patient insights for improvement.
• Maximize team growth through observations.

Requirements

• Experience in customer support and outbound calls.
• Strong communication and relationship-building skills.
• Extroverted personality with a passion for customer service.
• Tech-savvy and skilled at multitasking.
• Emotional intelligence to meet patient needs.
• Goal-oriented with a proactive attitude.
• Able to simplify complex concepts for clients.

Benefits

• Full-time employment.
• Competitive compensation based on experience.
• Wellness program support.
• Attractive benefits package.
• Access to fitness workouts from home.
• Paid Sabbatical Leave.
• Training opportunities and mentorship.