Patient Enrollment Specialist - Remote

Overview

The Patient Enrollment Specialist (PES) plays a crucial role in the in-home care team, responsible for outreach to offer the @HOME program to patients in need of innovative home-based care.

In Short

• Conduct outbound calls to eligible patients.
• Introduce the @HOME program and encourage participation.
• Work closely with care teams to engage patients.
• Foster relationships with patients and caregivers.
• Educate patients about care services available through their health plan.
• Demonstrate understanding of Medicare and Medicare Advantage.
• Operate independently in a fast-paced environment.
• Utilize excellent communication and problem-solving skills.
• Navigate multiple computer programs effectively.
• Bilingual in English and Spanish is a plus.

Requirements

• Track record in healthcare engagement, sales, or marketing.
• Ability to explain complex topics to seniors.
• Commitment to improving lives of older adults.
• Strong follow-up and teamwork skills.
• US Work Authorization required.

Benefits

• Paid vacation and sick time.
• 401K match options.
• Health insurance, vision, and dental benefits.
• Mission-focused career impacting healthcare.
• Comprehensive wellness programs.