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Senior Partnerships Manager (DACH) - Remote

Posted 1 week ago
Sales / Business
Full Time
Germany

Overview

As our new Senior Partnerships Manager (DACH) you will be joining the Service Partners DACH team. Your mission will be to build and manage a portfolio of high-impact regional professional services partners within the Parloa Partner Program to drive substantial revenue growth and contribute to the company’s overall business objectives.

In Short

  • Develop and execute a long-term vision and strategy for relevant service partners.
  • Identify, recruit, and qualify new partners, ensuring the best program fit.
  • Leverage your executive network and C-level contacts to drive successful partnerships.
  • Build and maintain trusted-advisor relationships with partners for strategic alignment.
  • Align partners’ priorities and goals with Parloa’s to create mutually beneficial account plans.
  • Conduct regular partner and quarterly business reviews to track progress, address gaps, and drive action.
  • Identify new business opportunities and innovative ways to enhance joint success.
  • Collaborate cross-functionally with sales, marketing, and product teams to drive partner success.
  • Stay informed on industry trends and best practices to continuously empower partners.

Requirements

  • 5+ years of experience in partner management at a software company.
  • Excellent relationship-building and negotiation skills.
  • Proven track record of driving business growth and achieving results.
  • Strong communication skills to articulate company vision and effectively collaborate with internal and external stakeholders.
  • Ability to execute in an environment where priorities change quickly, demonstrating agility, adaptability, and problem-solving skills.
  • Experience in enterprise software or contact center technologies is a big plus.
  • Fluency in writing and speaking German and English.

Benefits

  • Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture.
  • Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup.
  • Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health, weekly sponsored office lunches.
  • Competitive compensation and equity package.
  • Flexible working hours, 28 vacation days and workation opportunities.
  • Access to a training and development budget for continuous professional growth.
  • Regular team events, game nights, and other social activities.
  • Work from home and/or our beautiful office(s) in Berlin or Munich.
  • Hybrid work environment.

Parloa

Parloa

Parloa is a rapidly growing startup in the Generative AI and customer service sector, specializing in a voice-first GenAI platform designed for contact centers. Founded in 2018 by Malte Kosub and Stefan Ostwald, Parloa leverages advanced AI technology, including natural language processing and machine learning, to automate customer service interactions, enhancing efficiency and transforming contact centers into value centers. With a diverse team of over 250 employees across Berlin, Munich, and New York, Parloa is committed to innovation and personal development, recently securing $66 million in Series B funding to support its global expansion. The company prioritizes data protection and compliance, ensuring the highest standards in handling sensitive information.

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