Senior customer service (GB) key account manager - Remote

Overview

ParcelHero is one of the UK’s biggest parcel delivery price comparison sites, seeking experienced senior customer service agents to join their priority customer team.

In Short

• Work for a technology-driven company with excellent career growth opportunities.
• Manage relationships with major business customers.
• Excel in communication and problem-solving in a fast-paced environment.

Requirements

• A minimum of 5 years’ customer services experience for an international parcel carrier.
• Excellent communication skills, both written and verbal.
• Critical thinking and problem-solving skills.
• Minimum typing speed of 40 wpm.
• Fluent English, both written and verbal.

Benefits

• 20 days holiday per year + your birthday off.
• Remote work with flexible hours.