Account Manager, PAR OPS - Remote

Overview

The Account Manager, PAR OPS acts as a strategic partner to PAR’s mid-market customer base, driving customer satisfaction and revenue growth by expanding product adoption within existing accounts.

In Short

• 5+ years in customer success, account management, or B2B sales.
• SaaS or POS industry experience required.
• Experience navigating complex enterprise accounts.
• Strong communication and presentation skills.
• Self-starter with strategic thinking ability.
• Proficiency with Salesforce, MS Office, and ERP systems.
• Bachelor's degree in Business, Marketing, or related field preferred.
• Positive attitude and adaptability.
• Proven track record of upselling and maintaining client relationships.
• Interest in restaurant operations.

Requirements

• Act as a trusted partner to franchise clients.
• Lead strategic account management.
• Conduct regular business reviews with Client Success Team.
• Maintain understanding of PAR’s product suite.
• Collaborate cross-functionally to align on customer needs.
• Monitor account health and address challenges.
• Provide product feedback to enhance service delivery.
• Drive revenue growth and reduce churn.

Benefits

• Equal employment opportunities without discrimination.
• Reasonable accommodations for individuals with disabilities.