Strategic Account Manager - Remote

Overview

As a Strategic Account Manager, you will be responsible for managing and expanding relationships with our existing clients, with a primary focus on upselling and negotiating software renewals.

In Short

• Build strategic, enduring customer relationships.
• Maximize customer lifetime value within the assigned portfolio.
• Manage and expand relationships with existing clients.
• Focus on upselling and negotiating software renewals.
• Strong sales background required for larger, complex accounts.
• Exceptional interpersonal skills to mentor junior account managers.
• Develop advanced strategies for client growth.
• Drive alignment with the organization’s values.
• Fluency in Japanese language is required.

Requirements

• Experience in strategic account management.
• Proven track record in sales and customer relationship management.
• Ability to negotiate and upsell effectively.
• Strong interpersonal and communication skills.
• Experience mentoring or leading junior team members.
• Fluency in Japanese.

Benefits

• Dynamic and rapidly growing company environment.
• Opportunity to work with a dedicated team of professionals.
• Engagement in empowering learners with interactive video.