Regional Operations Director – Field - Remote

Overview

The Regional Operations Director - Field oversees the full operational performance of your assigned region. You will manage a large, distributed field team delivering Enhanced Care Management and community-based care, ensuring your region meets its financial targets, visit expectations, quality standards, and plan-driven requirements.

In Short

• Lead and develop a high-performing field team (LCMs, RNs, BHCMs).
• Manage operational and financial performance for your region.
• Monitor enrollment, caseload distribution, and visit volumes.
• Build and maintain regional operating rhythms and performance routines.
• Partner with various teams to remove operational barriers.
• Operationalize health plan requirements and ensure alignment.
• Prepare and share data-driven insights on performance.
• Support hiring, onboarding, and talent development.
• Maintain compliance with ECM and health plan requirements.

Requirements

• 5-7+ years of experience leading operations or regional teams.
• Experience leading large, distributed field or clinical teams.
• Proven success managing regional or multi-site operational performance.
• Strong understanding of Medicaid populations and value-based care models.
• Data-driven operator with experience using dashboards and metrics.
• Excellent communication and problem-solving skills.
• Comfort working in a fast-paced, evolving environment.

Benefits

• Competitive salary: $130,000 - $145,000 depending on experience.
• Equity compensation package.
• Flexible vacation policy.
• Comprehensive health, vision & dental insurance.
• $50 employer contribution to HSA accounts.
• 401k through Guideline.
• Life insurance and AD&D.
• Work from home.
• Monthly $100 work from home stipend.
• Equipment provided for the role.
• Opportunity for rapid career progression.