Regional Director of Operations - Remote

Overview

The Regional Director of Operations is responsible for the operational management of hotels, ensuring they meet revenue goals and guest satisfaction targets while leading a team of managers.

In Short

• Remote position based on the East Coast with up to 80% travel.
• Requires major branded hotel experience and revenue management certifications.
• Accountable for the financial performance of the assigned region.
• Responsible for maximizing guest and associate experiences.
• Motivate and train General Managers to achieve financial results.
• Ensure compliance with operating policies and procedures.
• Lead the development of annual business plans for hotels.
• Conduct monthly property visits and performance reviews.
• Track performance standards and ensure quality assurance.
• Collaborate with leadership to achieve brand and financial objectives.

Requirements

• 5+ years of multi-property operational management experience.
• Strong experience in budgeting, forecasting, and expense control.
• Proven leadership and team-building skills.
• Exceptional organizational and communication skills.
• Willingness to travel frequently.
• Experience with Hilton, Marriott, or IHG is preferred.
• Ability to lead and develop teams effectively.
• Strong interpersonal skills for engaging with diverse audiences.
• Track record of achieving results in hospitality management.
• Commitment to guest service and satisfaction.

Benefits

• Opportunity for personal and professional growth.
• Work with a nationally recognized hospitality management company.
• Engage in a rewarding career focused on customer satisfaction.
• Collaborative work environment with experienced leadership.
• Potential for relocation assistance.
• Flexible work arrangements with remote options.
• Access to training and development programs.
• Participation in company-wide initiatives.
• Networking opportunities within the hospitality industry.
• Equal opportunity employer with a commitment to diversity.