Bilingual Case Management Specialist - Remote

Overview

The Bilingual Case Management Specialist at Pair Team plays a critical role in engaging with individuals living with serious mental illness, substance use disorder, and high medical needs, while primarily working remotely with occasional community visits.

In Short

• Work remotely with 2-3 community visits monthly.
• Engage with individuals to promote health goals.
• Utilize evidence-based approaches in case management.
• Provide social support navigation to members.
• Conduct telephonic and SMS outreach.
• Collaborate with a multidisciplinary team.
• Meet health plan compliance metrics.
• Assist individuals in accessing community supports.
• Maintain a caseload of clients.
• Participate in systematic case reviews.

Requirements

• 1+ years of general work experience, preferably in case management.
• Bilingual in English and Spanish.
• Strong understanding of cultural fluency.
• High degree of empathy and organizational skills.
• Ability to work collaboratively in a team.
• Technical skills with CRM databases and basic software.
• Valid driver’s license and auto liability insurance.

Benefits

• Salary: $22-$25/hour.
• Comprehensive health, vision & dental insurance.
• 401k plan.
• Monthly work from home stipend.
• Gas reimbursements for community visits.
• Flexible vacation policy.
• Provided equipment for the role.
• Opportunities for career progression.