Implementation Specialist (Client Success/Onboarding) - Remote

Overview

The Implementation Specialist role focuses on executing client onboarding and implementation with precision and attention to detail, supporting Client Success Managers by handling execution-heavy tasks.

In Short

• Work from home position.
• Full-time employment during US business hours.
• Execute end-to-end onboarding for new clients and properties.
• Perform detailed data setup and configuration tasks.
• Utilize Asana for task management and workflow tracking.
• Maintain visibility on task status and blockers.
• Support Client Success with operational tasks.
• 3+ years of experience in implementation and onboarding.
• Strong attention to detail and process-driven mindset.
• Excellent written communication skills in English.

Requirements

• 3+ years in implementation, onboarding, or project coordination.
• Proficient in Asana for task management.
• Detail-oriented and comfortable with technical work.
• Strong communication skills and ability to seek clarity.
• HubSpot experience is a plus.
• Experience in SaaS or PropTech industries is advantageous.
• Experience supporting client-facing teams is beneficial.

Benefits

• Work in a collaborative and growth-driven remote environment.
• Opportunity to support various operational tasks.
• Engage with diverse clients and properties.
• Gain experience in a fast-paced industry.