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YC Implementation / Onboarding Specialist - Remote

Posted 8 weeks ago
Customer Service
Full Time
CA, USA

Overview

The YC Implementation / Onboarding Specialist will work directly with YC companies to facilitate their onboarding experience with PostHog, ensuring they have the support and resources they need to succeed.

In Short

  • Work in-person from the San Francisco founder studio.
  • Engage with YC companies to assist in their onboarding.
  • Provide technical support and resources to founders.
  • Act as a dedicated support engineer for clients.
  • Hand off high-value prospects to the sales team.
  • Participate in a structured interview process.
  • Connect with the startup community in San Francisco.
  • Utilize existing documentation to assist clients.
  • Be part of a fast-paced, innovative work environment.
  • Contribute to a company focused on product-led growth.

Requirements

  • Former founder with connections in the SF startup community.
  • Authorization to work in the US.
  • Technical knowledge to assist with PostHog setup.

Benefits

  • Generous and transparent compensation package.
  • Unlimited time off with a minimum of 25 days.
  • Private medical insurance, including dental and vision.
  • Pension/401k contributions with matching.
  • Training budget and free books.
  • Monthly budget for co-working or café work.
  • Support for mental health and open-source projects.
  • Regular team off-sites with carbon offsetting.
PostHog logo

PostHog

PostHog is a full-remote, globally distributed company dedicated to helping engineers build better products through a comprehensive platform that offers product and web analytics, session replay, feature flags, experiments, and more. Founded as an open-source project during Y Combinator's W20 cohort, PostHog has rapidly gained traction, with over 70,000 companies using its platform and achieving significant product-led growth. The company values transparency, autonomy, and community engagement, aiming to create a culture where team members can work independently on impactful projects. With a focus on sustainable growth and a commitment to diversity and inclusion, PostHog is positioned as a leader in the analytics space, continuously innovating to enhance its offerings.

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