Senior PeopleSoft Administrator - Remote

Overview

As a Senior PeopleSoft Administrator, you will deliver post-sales support and solutions to Oracle customers while advocating for their needs, resolving inquiries, and providing technical assistance.

In Short

• Deliver post-sales support to Oracle customers
• Resolve non-technical inquiries via phone and electronic means
• Facilitate customer relationships with Support
• Advise internal Oracle employees on customer situations
• Interface regularly with customer IT staff
• Resolve moderately complex technical problems
• Work with general guidance from management
• Achieve high levels of customer satisfaction
• May have project lead role
• Requires exceptional communication skills

Requirements

• Bachelor's degree in Computer Science, Engineering, or equivalent experience
• Five years of related experience
• Experience with Oracle's core products, applications, and tools
• Ability to work independently with customers
• Strong problem-solving skills
• Excellent communication skills
• Experience in customer service
• Ability to manage complex technical issues
• Project management experience is a plus
• Familiarity with Electronic Support Services

Benefits

• Opportunity to work with leading Oracle products
• Dynamic work environment
• Career development opportunities
• Engagement with a diverse customer base
• Supportive team culture
• Flexible work arrangements
• Competitive compensation
• Access to ongoing training
• Work-life balance initiatives
• Health and wellness programs