Customer Service Agent - Remote

Overview

The Optimal company is seeking a Customer Service Agent for remote work to provide specialized solutions and handle customer inquiries.

In Short

• Remote position for a Customer Service Agent.
• Full-time employment with rotating shifts.
• Communicate with mobile customers via incoming calls.
• Provide specialized solutions.
• Activate services and manage complaints.

Requirements

• Good knowledge of computers (MS Office, Internet browsers).
• Good command of the English language (both spoken and written).
• Excellent communication and negotiation skills.
• Active listening skills.
• Previous experience in a call center is a plus.
• Knowledge of CRM systems is preferred.

Benefits

• Stable monthly salary.
• Reward system based on target achievement.
• Comprehensive training program for new employees.
• Friendly and pleasant working environment.
• Provision of equipment.