Remote Otter LogoRemoteOtter

Customer Service Agent - Remote

Posted Yesterday
Customer Service
Full Time
Colombia

Overview

We are looking for a passionate Customer Service Agent with a high level of Spanish and English.

In Short

  • Handling incoming emails
  • Solving both routine problems and complex customer inquiries
  • Complaint handling
  • Use defined procedures for responding to our customers
  • Report errors and improvements discovered in the website

Requirements

  • High level of Spanish and English

Benefits

  • Work in a diverse team with over 23 nationalities
  • Be part of an innovative digital business
  • Opportunity to contribute to products and services enjoyed by millions
leadtech logo

leadtech

Leadtech is a pioneering company in the digital business landscape, established in 2009, that specializes in creating innovative online solutions that engage millions of users monthly. With a diverse team of over 700 professionals from more than 23 nationalities, Leadtech is committed to fostering creativity and collaboration in an inclusive workplace. The company focuses on delivering user-centric experiences across web and mobile platforms, while continuously striving for improvement and inspiring new ideas. Leadtech's modern approach to company culture emphasizes values such as diversity, flexibility, and a healthy work-play balance, making it a unique environment for both clients and employees.

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