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Client Support Specialist - Remote

Posted 4 days ago
Customer Service
Full Time
Greece

Overview

The Client Support Specialist position offers an opportunity for remote work, providing support to corporate mobile phone clients through incoming calls.

In Short

  • Remote position for a Client Support Specialist.
  • Full-time employment with rotating shifts.
  • Communicate with corporate clients via incoming calls.
  • Provide specialized solutions to client inquiries.
  • Manage contract renewals and service activations.

Requirements

  • Proficient in computer skills (MS Office, Internet browsers).
  • Good command of the English language (both spoken and written).
  • Excellent communication and negotiation skills.
  • Active listening skills.
  • Previous experience in a call center is a plus.
  • Knowledge of CRM systems.

Benefits

  • Stable monthly salary.
  • Reward system based on achieving targets.
  • Comprehensive training program for new employees.
  • Friendly and pleasant work environment.

Translated from Greek

Optimal HR logo

Optimal HR

Optimal HR is a leading company in the telecommunications sector, dedicated to providing exceptional customer service and technical support for corporate clients. They are currently seeking representatives to join their team, offering full-time employment with rotating shifts. The role involves communicating with clients through incoming calls, providing specialized solutions, and offering advisory support on commercial and technical matters, including contract renewals and service activations.

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