Remote Otter LogoRemoteOtter

Care Coordinator - Remote

Posted 101 weeks ago
Customer Service
Full Time
PA, USA

Overview

Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone.

In Short

  • Join a healthcare startup focused on opioid use disorder treatment.
  • Work as a Care Coordinator supporting patients in care coordination.
  • Engage directly with patients to address non-clinical needs.
  • Collaborate with clinicians to ensure patient satisfaction.
  • Follow defined processes to provide consistent care.
  • Assist patients with pharmacy prescriptions and insurance authorizations.
  • Collect documentation for care coordination with external providers.
  • Become proficient in various technology platforms.
  • Report to the Lead Care Coordinator.
  • Training provided to become a Certified Recovery Specialist.

Requirements

  • Must live or work in Pennsylvania.
  • Minimum of 18 months of recovery experience.
  • High school diploma/GED required.
  • Veterans may provide discharge documentation in lieu of diploma.

Benefits

  • Opportunity to make a difference in patients' lives.
  • Training covered for certification.
  • Work in a fast-paced and supportive environment.
  • Collaborate with a team of healthcare professionals.
  • Be part of a mission-driven organization.
Ophelia logo

Ophelia

Ophelia is a telehealth company dedicated to providing high-quality care for patients with opioid use disorder (OUD). Through a flexible and innovative telehealth platform, Ophelia enables licensed healthcare professionals to evaluate, diagnose, and treat patients, ensuring compassionate care for a diverse population. The company emphasizes collaboration among an integrated team of healthcare experts and offers support through mentorship, administrative assistance, and access to modern technology, making it easier for clinicians to deliver effective treatment remotely.

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