Service Support Representative - Remote

Overview

The Service Support Representative role involves administrative tasks related to insurance applications and claims processing, ensuring accuracy and efficiency in operations.

In Short

• Responsible for application and claims processing.
• Meet departmental goals and guidelines.
• Assist in printing and managing daily issue packets.
• Process incoming and outgoing mail efficiently.
• Ensure accuracy in processing carrier decision files.
• Maintain organization while prioritizing tasks.
• Interface with sales team and insurance carriers as needed.
• Utilize Microsoft Office tools effectively.
• Demonstrate strong attention to detail.
• Work in a global insurance distribution platform environment.

Requirements

• High school diploma or GED.
• Minimum of 1 year of relevant operations experience.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to prioritize multiple tasks.
• Strong organizational skills.
• Effective interpersonal communication skills.
• Detail-oriented with a high level of accuracy.
• Ability to work independently and as part of a team.
• Familiarity with insurance processes is a plus.
• Commitment to equal employment opportunity principles.

Benefits

• Work in a diverse and inclusive environment.
• Access to major insurance markets.
• Opportunities for professional growth.
• Competitive pay rates.
• Flexible working arrangements.
• Comprehensive health and wellness programs.
• Supportive team culture.
• Access to training and development resources.
• Commitment to employee satisfaction and engagement.
• Equal opportunity workplace policies.