Senior Technical Account Manager, Strategic Customers - Remote

Overview

The Senior Technical Account Manager will serve as a trusted advisor for large enterprise organizations, focusing on Workforce Identity Solutions. This role is essential for managing strategic customer relationships and driving technical success.

In Short

• Manage large enterprise organizations across various key industries.
• Serve as a trusted technical advisor and advocate for customers.
• Focus on strategic account alignment and deployment strategies.
• Build long-lasting relationships with customers.
• Demonstrate advanced problem-solving skills.
• Facilitate discussions with senior stakeholders.
• Provide best practices, workshops, and training.
• Mentor peers and colleagues.
• Generate insights and thought leadership.
• Work remotely but must be based within 50 miles of Bellevue, WA.

Requirements

• 8+ years of related experience in a professional role.
• 3+ years as a Technical Account Manager or similar role.
• Experience in identity and access management.
• BA/BS/MS in Computer Science or related discipline.
• Certifications: Okta Certified, CISSP, or equivalent.
• Strong understanding of identity federation and access control models.
• Excellent communication skills.
• Ability to convey complex ideas clearly.
• Experience with SaaS deployments.
• Proficiency in problem resolution and advocacy.

Benefits

• Competitive salary and equity options.
• Health, dental, and vision insurance.
• 401(k) and flexible spending accounts.
• Paid leave including PTO and parental leave.
• Dynamic work environment with the best tools and technology.
• Opportunities for personal and professional development.
• Social impact initiatives.
• Community building and connection opportunities at Okta.
• Remote work flexibility.
• Commitment to diversity and inclusion in the workplace.