Remote Otter LogoRemoteOtter

Senior Program Manager, AI Strategy for Customer Success - Remote

Posted Yesterday
Project Management
Full Time
USA
$179,000 - $269,000 USD/year

Overview

Okta is The World’s Identity Company, providing secure access and authentication solutions. We celebrate diverse perspectives and seek lifelong learners to join our team.

In Short

  • Lead AI transformation in Customer Success.
  • Own the AI product roadmap for the organization.
  • Translate business needs into AI solutions.
  • Drive cross-functional execution across various teams.
  • Champion and scale adoption of AI tools.
  • Serve as a strategic AI advisor for Customer Success.
  • Enhance effectiveness of customer success professionals.
  • Build a foundational program from the ground up.
  • Engage with senior leadership regularly.
  • Apply generative AI to solve real-world business problems.

Requirements

  • Proven experience in program/product leadership.
  • Strong strategic and analytical skills.
  • Ability to lead through influence in a matrixed environment.
  • Technical understanding of AI/ML concepts.
  • Human-centric approach to AI solutions.

Benefits

  • Comprehensive benefits package.
  • Opportunities for social impact.
  • Focus on talent development and community building.
Okta logo

Okta

Okta is recognized as The World’s Identity Company, dedicated to enabling secure and flexible access to technology across various devices and applications. With a focus on transforming identity management, Okta's Workforce and Customer Identity Clouds provide innovative solutions for authentication and automation, placing identity at the core of business security and growth. The company values diverse perspectives and lifelong learning, fostering a collaborative environment where employees can thrive and contribute to redefining the future of identity in the digital landscape.

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