Senior Quality Assurance Specialist - Remote

Overview

The Sr. Quality Assurance Specialist is responsible for upholding clinical quality care standards among mental health providers, monitoring care delivery, and implementing quality improvement plans.

In Short

• Conduct routine clinical documentation audits.
• Train and support a team of auditors.
• Develop reporting of provider quality metrics.
• Investigate provider-related incidences.
• Develop clinical resources for providers.
• Manage ongoing quality assurance projects.
• Support project management activities.
• Provide coaching to Quality Assurance staff.

Requirements

• Bachelor’s degree in social work, psychology or related field.
• Master’s degree preferred.
• 3+ years providing direct mental health services.
• 4+ years in project management or clinical quality monitoring.
• Experience with electronic health record systems.
• Strong clinical judgment and organizational skills.
• Experience with quality chart review or audits.
• Excellent communication skills.
• Proficiency in Google Suite and Excel.

Benefits

• Company sponsored life insurance.
• Disability and AD&D plans.
• 401k retirement plan.
• Medical, dental, and vision insurance.
• Generous Paid Time Off.
• Paid parental leave benefits.