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Medical Practice Patient Representative (Clerical Office Assistant) - Remote

Posted 6 weeks ago
Customer Service
Full Time
CT, USA
$17.72 - $33.48/hour

Overview

This position provides clerical and administrative support while coordinating patient care activities for a physician practice.

In Short

  • Full-time position, 40 hours per week.
  • Work hours from 8:45am to 5:15pm, Monday to Friday.
  • Initial work location in Danbury, CT, moving to Ridgefield office in the future.
  • Potential for hybrid remote work after September/October 2025.
  • Ensures accuracy of patient information and insurance.
  • Handles reception duties and effective communication with patients.
  • Manages patient appointments, testing, and referrals.
  • Processes record requests and collects co-pays.
  • Completes audits and manages medical records.
  • Professional appearance and compliance responsibilities required.

Requirements

  • High School Diploma/GED or equivalent.
  • 1 year of customer-related experience required.
  • Preferred: 1+ years of healthcare experience.

Benefits

  • $500 Sign On Bonus for external hires.
  • Competitive pay rate based on experience.

N.H

Nuvance Health

Nuvance Health is a healthcare organization dedicated to providing high-quality medical services across its system. The Centralized Staffing Services Department plays a crucial role in ensuring adequate staffing and scheduling, which is essential for maintaining operational efficiency and delivering exceptional patient care. The organization emphasizes continuous improvement in processes and compliance with policies, while also leveraging technology to track staffing data and enhance workforce management.

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