Senior Partner Success Manager, Sponsorship Experiences - Remote

Overview

The Senior Partner Success Manager will oversee the seamless delivery of sponsorship packages for a select portfolio of high-profile sponsor accounts that are strategically important to our client.

In Short

• Act as the primary point of contact for assigned sponsor partners across a portfolio of global events.
• Build and maintain strong relationships with senior stakeholders within partner organizations.
• Provide strategic and tactical guidance to partners regarding sponsorship execution and event participation.
• Deliver a consistent white-glove experience across all interactions and touchpoints.
• Track project timelines and proactively mitigate risks to ensure seamless delivery and sponsor satisfaction.
• Manage communication cadence with sponsors, ensuring agendas, action items and follow-ups are clearly documented and progressed.
• Support Account Directors and Sales Leads in achieving retention and growth across key sponsor accounts.
• Mentor and support colleagues, promoting best practice in sponsorship delivery and project management.
• Participate actively in client and agency account discussions, helping shape future sponsorship engagement strategies.
• Provide executive-level status updates and reporting to clients and stakeholders.

Requirements

• Proven experience managing high-profile clients, sponsors or partner accounts within events, sponsorship or exhibition environments.
• Significant experience delivering sponsorship and exhibitor programmes at a senior level.
• Strong track record of delivering exceptional customer service and relationship management.
• Experience working across multiple events, projects and stakeholder groups simultaneously.
• Strong understanding of sponsorship products, custom activations and event production.
• Proven senior-level project management experience, ideally using Monday.com or similar tools.
• Strong diplomacy, communication and negotiation skills.
• Advanced Microsoft Office skills including Teams, Excel, PowerPoint and OneNote.
• Comfortable creating and presenting executive-level materials and updates.
• Ability to work autonomously within a distributed and fast-paced environment.

Benefits

• PTO – 20 days plus public holidays.
• Summer Hours.
• Birthday Day Off.
• 401k – access to fund for employer contributions.
• Health Care – employee cover 100%, dependent cover 25%.
• Dental & Vision – 50% cover.
• Life Insurance.
• Wellbeing & Inclusion Initiatives including access to an EAP.
• Family Leave & Adoption Assistance.
• Cell & Wi-Fi allowance.