Service Director - Remote

Overview

As a Service Director at Nova, you will take on a key role in managing and leading service activities and systems at our customer sites, contributing to the continuous improvement of our technology standards and playing a crucial role in the success of our company.

In Short

• Continuously analyze service improvements and identify business opportunities.
• Monitor financials from a service perspective for the region.
• Collaborate with the Field Service Team and Global HQ.
• Lead and deliver complex price quotations.
• Serve as a trusted advisor to Service Teams in various regions.

Requirements

• Bachelor's degree in Engineering / Technical Field.
• Minimum of 8 years' experience in a Sr. Sales Position / Technical Support.
• Proven customer relationship management & Salesforce experience.
• Experience in Service Delivery Management.
• Outstanding communication and presentation skills in English.

Benefits

• Attractive Compensation above industry average.
• Respect, trust, and recognition for all employees.
• Structured onboarding process.
• Non-cash allowance of 100€ per month.
• Hybrid work environment with flexible working hours.
• Occupational Health Management support.
• Catering services available.
• Team events and a family-like atmosphere.
• Continuous development and training programs.