Account Manager - Remote

Overview

We are seeking a Account Manager to drive client relationships, expand business opportunities, and ensure seamless service delivery within a specific market.

In Short

• Build and maintain strong relationships with TPAs, employer groups, brokers, and consultants.
• Act as the primary post-go-live contact for assigned TPAs and clients.
• Conduct quarterly on-site meetings to deepen relationships.
• Organize monthly check-ins to assess client satisfaction.
• Provide on-site support for employer open enrollment events.
• Develop and execute strategies to upsell and cross-sell services.
• Analyze network gaps to optimize service offerings.
• Work closely with banking and finance teams for smooth payment processing.
• Partner with sales and marketing teams to enhance customer experience.
• Organize industry events for collaboration among stakeholders.
• Travel 35% of the time to visit clients and attend events.

Requirements

• 2-5 years of experience in account management.
• Deep expertise in Nomi’s product suite.
• Strong understanding of the TPA ecosystem and healthcare dynamics.
• Proven track record of client retention and upselling.
• Exceptional communication, presentation, and negotiation skills.
• Ability to work strategically and hands-on in a fast-paced environment.

Benefits

• Opportunity to grow partnerships and expand business.
• Engagement with key stakeholders in the healthcare industry.
• Dynamic work environment with travel opportunities.