Account Manager - Remote

Overview

The Account Manager at CVS Health is responsible for managing client accounts, ensuring customer satisfaction, and driving revenue growth through strategic planning and collaboration with internal teams.

In Short

• Manage a portfolio of client accounts.
• Focus on revenue growth and member retention.
• Analyze client data and market trends.
• Develop account plans to maximize revenue.
• Conduct business reviews with clients.
• Collaborate with sales, marketing, and product teams.
• Deliver client presentations and reports.
• Implement proactive account management.
• Identify and mitigate risks within accounts.
• Travel required 10-20% within the United States.

Requirements

• 2-5 years of experience in health insurance and account management.
• Proficiency in Outlook, Word, PowerPoint, Teams, and Salesforce.
• Must reside in Eastern Standard Time (EST).
• Strong critical thinking and organizational skills.
• Active Life and Health License in state of residence preferred.
• Bachelor's degree or equivalent experience required.

Benefits

• Comprehensive medical plan options.
• 401(k) plan with matching contributions.
• No-cost wellness programs.
• Flexible work schedules and paid time off.
• Tuition assistance and financial coaching.