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Professional Services Consultant (French Speaker) - Remote

Posted 4 weeks ago
All others
Full Time
Worldwide

Overview

The Professional Services Consultant plays a crucial role in implementing Nexthink's products, ensuring customer satisfaction and technical excellence.

In Short

  • Implement and configure Nexthink products to meet customer expectations.
  • Maintain advanced technical capabilities for project implementations.
  • Educate customers to fully utilize the solutions.
  • Collaborate with internal teams and partners.
  • Travel to customer sites as required.
  • Contribute to community forums and knowledge sharing.
  • Work in a fast-paced, international environment.
  • Fluent in English and French.
  • Minimum of 5 years in a software consulting role.
  • Strong troubleshooting and IT operations knowledge.

Requirements

  • Experience in software consulting.
  • Knowledge of ITIL and troubleshooting skills.
  • Exposure to Digital Transformation projects.
  • Familiarity with Microsoft Windows and MacOS.
  • Experience with Cloud deployments.
  • Awareness of industry standards and regulations.
  • Ability to learn new technologies independently.
  • Strong communication and teamwork skills.
  • Enthusiastic about working collaboratively.
  • Fluency in English and French.

Benefits

  • Permanent contract with competitive compensation.
  • Hybrid work model with flexible hours.
  • Unlimited vacation plus company-paid volunteer days.
  • Fully covered private health insurance.
  • Pension contribution of 12%.
  • Access to professional training platforms.
  • Generous parental leave policies.
  • Reimbursement for public transportation and gym memberships.
  • Bonuses for successful referrals.
Nexthink logo

Nexthink

Nexthink is a leading provider of digital employee experience management software, empowering IT leaders with unparalleled insights to identify, diagnose, and resolve issues affecting employees across various applications and networks before they become noticeable. With a proactive approach to IT management, Nexthink serves over 1,200 customers and enhances the digital experiences of more than 15 million employees globally. The company is dual headquartered in Lausanne, Switzerland, and Boston, Massachusetts, and operates nine offices worldwide. As pioneers in the Digital Employee Experience (DEX) market, Nexthink integrates real-time analytics, automation, and employee feedback to create productive workplaces and satisfied employees. The company values diversity and inclusion, employing over 1,000 individuals from more than 75 nationalities, fostering a collaborative and innovative work environment.

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