Professional Services Consultant - Remote

Overview

The Professional Services Delivery Consultant plays a key role in our services organization, acting as a customer-facing representative of Nexthink. You will provide implementation and advisory services for Nexthink products, ensuring customer expectations are met or exceeded in terms of technical and business benefits.

In Short

• Implement and operate Nexthink products ensuring alignment with best practices.
• Empower customers to fully adopt Nexthink solutions.
• Lead technical engagements and collaborate effectively with colleagues.
• Continuously enhance skills and resolve issues using problem-solving tools.
• Effectively acquire, present, and clarify information using strong communication skills.
• Commit to customer satisfaction and act with integrity.
• Ensure timely compliance with service processes.
• Perform data analysis and benchmarking to offer insights.

Requirements

• 3+ years of consulting or advisory experience in the tech industry.
• 4-year degree in computer science or software development.
• Strong ability to gather and translate business issues into technical solutions.
• Ability to quickly learn new technologies.
• Exceptional analytical skills and communication skills.
• Excellent knowledge of Microsoft Windows clients and applications.
• Excellent time management and task management skills.

Benefits

• Flexible Hours and unlimited vacation.
• Hybrid work model with structured onboarding.
• Free access to professional training platforms.
• Up to 16 weeks of paid leave for birthing parents.
• 401(k) plan with up to 4% company matching contributions.
• Bonuses for referring successful hires.