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Client Specialist - Remote

Posted 3 days ago
Sales / Business
Full Time
USA

Overview

Nexthink is seeking a motivated and dynamic Client Specialist to support and grow new business opportunities, leading and coordinating activities across various departments.

In Short

  • Lead and coordinate pre-sales activities and customer success initiatives.
  • Prospect and build a robust sales pipeline.
  • Develop strategic account plans focused on business outcomes.
  • Maintain trusted advisor status with customers.
  • Collaborate with partners to enhance service delivery.
  • Manage tactical business and invest in strategic opportunities.
  • Conduct negotiations and manage contracts.
  • Develop accurate revenue forecasts for accounts.
  • Embody core values of teamwork, positivity, growth, and execution.

Requirements

  • 2+ years of inside sales experience in a SaaS environment.
  • Proven success in a sales role.
  • Expertise in Sales Cadence Optimization.
  • Exceptional relationship-building skills.
  • Strong understanding of Microsoft Office Suite.
  • CRM expertise (Gainsight preferred).
  • Ability to quickly learn Nexthink products.
  • Excellent interpersonal communication skills.

Benefits

  • Flexible hours and unlimited vacation policy.
  • Hybrid work model with structured onboarding.
  • Free access to professional training platforms.
  • Up to 16 weeks of paid leave for birthing parents.
  • 401(k) plan with company matching contributions.
  • Bonuses for successful referrals after three months.
Nexthink logo

Nexthink

Nexthink is a leading provider of digital employee experience management software, empowering IT leaders with unparalleled insights to identify, diagnose, and resolve issues affecting employees across various applications and networks before they become noticeable. With a proactive approach to IT management, Nexthink serves over 1,200 customers and enhances the digital experiences of more than 15 million employees globally. The company is dual headquartered in Lausanne, Switzerland, and Boston, Massachusetts, and operates nine offices worldwide. As pioneers in the Digital Employee Experience (DEX) market, Nexthink integrates real-time analytics, automation, and employee feedback to create productive workplaces and satisfied employees. The company values diversity and inclusion, employing over 1,000 individuals from more than 75 nationalities, fostering a collaborative and innovative work environment.

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