Project Manager Supervisor (Legal Operations) - Remote

Overview

The Project Manager Supervisor leads a team of certified Project Managers who collectively manage active immigration cases, ensuring every case moves systematically through its lifecycle, deadlines are met, quality standards are maintained, and operations function seamlessly across time zones.

In Short

• Supervise, coach, and develop a team of 6-10 certified Project Managers.
• Conduct weekly 1-on-1 meetings to support professional growth.
• Refine case management workflows to optimize efficiency.
• Monitor team-wide metrics for case progression and quality.
• Partner with attorneys and paralegal supervisors to resolve workflow issues.
• Oversee the use of case management systems and project management tools.
• Ensure data accuracy in case tracking systems.
• Conduct performance reviews and handle management issues.
• Implement solutions for identified process gaps and inefficiencies.
• Foster a culture of accountability and continuous improvement.

Requirements

• Strong understanding of workflow optimization and process improvement.
• Exceptional leadership and coaching skills.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to balance empathy with accountability.
• Must work Arizona business hours.
• Reliable high-speed internet connection and professional home office setup.
• Active Project Management Certification required.
• 5-7 years of project management experience.
• Experience managing geographically distributed teams.

Benefits

• Opportunity to work in a fast-growing law firm.
• Environment that fosters professional growth.
• Chance to make a significant impact on the lives of others.
• Collaborative work culture.
• Access to continuous education in project management methodologies.