Bilingual Sales & Customer Service Representative - Remote

Overview

Join the New Frontier Immigration Law team and help change the lives of 1 million undocumented immigrants in the USA. Our fast-growing, mid-sized law firm in Phoenix, AZ is committed to humanitarian-based immigration and finding innovative solutions for seemingly impossible problems.

In Short

• Join a values-driven team focused on helping immigrant families.
• Blend empathetic customer service with performance-driven sales.
• Manage inbound and outbound calls with professionalism.
• Conduct client needs assessments to identify service opportunities.
• Convert leads into consultations through a consultative approach.
• Meet sales performance goals and maintain CRM documentation.
• Navigate sensitive conversations with cultural awareness.
• Work in a supportive and growth-oriented culture.
• Receive recognition and incentives for great work.
• Opportunity for career growth within a mission-driven firm.

Requirements

• Bilingual in English and Spanish (native or near-native fluency).
• Minimum 3 years of successful sales experience.
• Strong customer service background and phone communication skills.
• Ability to work some evenings/weekends based on client demand.

Benefits

• Purposeful work that helps families stay together.
• Growth opportunities in immigration law and sales skills.
• Supportive culture focused on hope and transformation.
• Uncapped commissions and bonuses for performance.